Last updated 11 August 2026
If Unfollowed didn't work for you, email us within 14 days and we'll refund you in full. You don't need to give a reason.
Email cian.osullivan119@gmail.com from any address, telling us roughly when you paid so we can find the transaction. We aim to reply within two business days.
Approved refunds go back to the card or payment method you used, through Stripe. Your bank usually shows the money within five to ten business days.
Unfollowed depends on the data file Instagram gives you. If Instagram changes that file's format, or your export is incomplete, the results may be wrong or missing through no fault of your own. You shouldn't be out of pocket when that happens, so we would rather refund you than argue about it.
There is nothing to cancel. Unfollowed is a single one-time payment of £7.99 with no subscription and no recurring charge, so you will never be billed again unless you deliberately buy again.
This policy is offered in addition to any rights you have under consumer law in your country, and does not replace them.